The National Library of the Philippines (NLP) Public Relations Services: An Evaluation Using A Proto-type Instrument

The main trust of the present study was to identify the status of the existing public relations services of the National Library of the Philippines (NLP). Specifically, it aimed to find out the NLS users' perceptions on the public relations materials and activities of a public library, if these matches with those actually conducted by the NLP; to measure as to what extent is the awareness of the users of the NLP and the NLP staff on the need of a public relation instrument and their perception in terms of users' level of satisfaction and effectiveness level; and what are the implications that may arise from the survey which could be considered in enhancing the NLP promotional program.