Transit Agency Goals and Non-Traditional Performance Indicators Focused on Equity

Historically, ridership has been the primary way transit agencies have communicated their success and public value in making connections for community. Several transit agencies have shifted services and enhanced performance tracking in recent years in ways that relate to the inequities tied to race, ethnicity, national origin, physical ability, income, age, or gender.

URL: Transit Agency Goals and Non-Traditional Performance Indicators Focused on Equity